If you’re looking for some inspiration for customer experience, you need to look no further than these three keynote speakers. Each of them has a unique story to tell, and they will undoubtedly inspire you to think about customer experience in a new way.
1. Jay Baer is a customer service expert and the author of Hug, Your Haters. He has spoken at events worldwide and knows how to engage an audience.
2. Jeanne Bliss is the CEO of Customer Bliss and is one of the world’s foremost experts on customer experience. She has written several books on the topic, including Chief Customer Officer and I Love You More Than My Dog.
3. Robert Cialdini is a professor emeritus of psychology and marketing at Arizona State University and is the author of Influence: The Psychology of Persuasion. He is an expert on customer behavior and knows how to get people to say “yes.”
These are three customer experience keynote speakers who will inspire you. They are experts in their field and have a lot of knowledge to share with your conference or corporate event attendees.